Windows Server Cannot Ping
Updated at:2025-10-20
Faults
Windows cloud server cannot be pinged
Fault causes
Since Windows Server blocks ICMP ping requests by default, enable the "File and Printer Sharing (Echo Request - ICMPv4-In)" rule in the inbound settings of the advanced security firewall.
Fault handling
You can activate the ingress rules of the advanced security firewall for the Windows instance by following the steps outlined below.
- Firewall position in Windows Server 2008: Server Manager - Configuration - Advanced Security Windows Firewall - Ingress Rules

- Firewall position in Windows Server 2012: Server Manager - Tools - Advanced Security Windows Firewall - Ingress Rules


