Overview
Updated at:2025-11-03
When users encounter upload or download issues on Baidu AI Cloud BOS, they can use the BOSProbe tool to perform self-diagnosis.
The BOSProbe tool automatically inspects upload and download operations, collects information about the user's network and command execution environment, and generates a readable issue report with error-handling suggestions. With this report and recommendations, users can quickly pinpoint the root causes of BOS upload or download issues. If users cannot resolve the issue, they can submit the report as a ticket to Baidu AI Cloud customer support, where assistance in identifying the root cause and saving time is provided.
