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          Finance

          Withdraw Problems

          How can I withdraw funds from the balance?

          1. Log into the console, enable “Finance Center > Account Overview”, click "Withdraw Funds" to the left of "Cash Balance" to enter the page for withdrawal, and the amount available for withdrawal is shown on the page.
          2. Click "Apply for withdrawal" select or enter the amount to be withdrawn on the page, and click Submit Application.
          3. Return to the page for withdrawal to check the withdrawal application submitted. You can check the status of the application in status and the status descriptions are as follows:

            • Information to be completed: Wait for the user to submit all required information.
            • Pending for review: Awaiting review of the Finance of Baidu AI Cloud.
            • Successful withdrawal : The fund withdrawal has been returned to the original payment account.
            • Failed withdrawal : The fund withdrawal cannot be returned to the original payment account.

          Why can't I withdraw part of the cash balance?

          The fund withdrawal applied for shall not be more than the amount available for withdrawal. The following reasons may affect you to withdraw funds from your cash balance:

          • You have postpaid products or postpaid resources are released for less than or equal to 24 hours, so you need to keep 100 CNY in your account;
          • This part of cash balance is already in the withdrawal process;
          • There are invoices owed for your account.
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