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          Invoice Problems

          What is the process of issuing an invoice?

          Invoices need to be applied for by customers. Customers can apply for an invoice only when the consumption amount available for invoicing is up to 500 CNY. For specific operations, please see Apply for an Invoice.

          • VAT Ordinary Invoice

          If the invoice header is a company, please provide a copy of the business license and a scanned copy of the tax registration certificate with the company's official seal stamped.

          • VAT Special Invoice
          • Scanned copy of the tax registration certificate:

            • Both the original and duplicate of the tax registration certificate are acceptable;
            • When the business license, organization code certificate and taxation registration. certificate are replaced by a unified business license, please upload the business license
            • Format shall be in jpg, jpeg, png and shall be no more than 10MB.
          • Scanned copy of the general taxpayer qualification certificate: Provide the documents proving the general taxpayer qualification, include:

            • General taxpayer qualification certificate/notification (approval document issued by the competent tax authority to the enterprise to determine its tax nature).
            • Tax registration certificate stamped with the Reneral VAT Taxpayer seal.
            • A screenshot of the general taxpayer's status on your competent national tax website, the screenshot shall include the browser address bar (in this case, need to provide a scanned copy of the VAT special invoices issued by your company for other parties within the last month as a supplementary document).
            • Format shall be in jpg, jpeg, png and shall be no more than 10MB.

          What is the difference between a VAT ordinary invoice and a VAT special invoice?

          Invoice type: There are two types of VAT Ordinary Invoices and VAT Special Invoices?

          • VAT ordinary invoice: Except for enterprise users with general taxpayer qualification, only VAT Ordinary Invoices can be issued to users of other types.
          • VAT special invoice: Enterprise users with general taxpayer qualification can choose to issue a VAT special invoice after completing enterprise identity verification and VAT special invoice certification.

          If you need a VAT special invoice, please perform enterprise identity verification and submit the corresponding materials. After passing the review, a VAT special invoice can be issued.

          Enterprise authentication method: Enter the Security Authentication page from the console (as shown in the figure below), and then perform enterprise identity verification.

          How to determine the invoice amount?

          When the account money is consumed or deducted, the system will generate a record available for invoicing, The amount of a single invoice shall be more than 500 CNY (included).

          • Amount available for invoicing = Payment amount of the prepaid product orders + Payment amount of the postpaid product bills - Amount of invoices owed

          The amount of invoices owed includes the amount incurred in refunds and configuration downgrade of invoiced orders.

          After I apply for an invoice on the Baidu AI Cloud platform, how long will the review take? How long will it take to receive the invoice?

          After you apply for an invoice, Baidu will review and issue the invoice within 15 working days, and send it to you free of charge by courier within 3 days after the invoice is issued (excluding the courier time).

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