Common Questions Overview
Updated at:2025-11-03
Fault-related questions
- [Why does the log query fail?](BLS/FAQs/Fault-related questions.md#Why does the log query fail?)
- [Why can't my log service retrieve logs?](BLS/FAQs/Fault-related questions.md#Why can't my log service retrieve logs?)
- [Why is my agent in "Uncertified" status?](BLS/FAQs/Fault-related questions.md#Why is my agent in "Uncertified" status?)
- [Why is the Copy button for the installation command not displayed in the browser?](BLS/FAQs/Fault-related questions.md#Why is the Copy button for the installation command not displayed in the browser?)
- [Why is the transmitted data reset to zero?](BLS/FAQs/Fault-related questions.md#Why is the transmitted data reset to zero?)
Configuration-related questions
- [What is the purpose of the certification token?](BLS/FAQs/Configuration-related questions.md#What is the purpose of the certification token?)
- [Which platforms does the agent support?](BLS/FAQs/Configuration-related questions.md#Which platforms does the agent support?)
- [ Is the log service divided by regions? How to choose the appropriate region?](BLS/FAQs/Configuration-related questions.md#Does Baidu Log Service Divide Regions? How to Choose the Appropriate Region?)
- [Does log service support hosts other than Baidu Cloud Compute (BCC)?](BLS/FAQs/Configuration-related questions.md#Does Baidu log service support hosts other than Baidu Cloud Compute (BCC)?)
- [What log formats does log service support?](BLS/FAQs/Configuration-related questions.md#What Baidu log formats does log service support?)
- [How long does it take for a log service transmission task to take effect after creation?](BLS/FAQs/Configuration-related questions.md#How long does it take for Baidu log service transmission task to take effect after creation?)
